Customer Care Executive

IMS India Manpower Solution Pvt Ltd

Job Title: Customer Care Executive

Location: Indore | Job Type: Full-time

Experience: Fresher or Experience | Salary: [15k to 35k Inhand]

Job Summary:

We seek a Customer Care Executive to handle inquiries, resolve issues, and ensure a great customer experience through calls, emails, and chats.

Key Responsibilities:

Respond to customer queries and complaints professionally.

Provide accurate product/service information.

Maintain records and update CRM systems.

Collaborate with teams to resolve issues quickly.

Meet customer service targets and KPIs.

Requirements:

[Specify Education, ., High School/Bachelors]

[Specify Experience, ., 1-3 years in customer service]

Strong communication and problem-solving skills.

Ability to handle pressure and multitask.

Proficiency in CRM and basic computer skills.

Perks:

Competitive salary & incentives

Career growth opportunities

Health benefits & a dynamic work environment

• Experience

  0 - 6 Years

• No. of Openings

  100

• Education

  Higher Secondary

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office