Customer Support Executive

HTI Manpower Outsourcing Services Pvt.Ltd.

Job Title: Customer Support Associate

Location: Pune

Salary :

DOMESTIC / INTERNATIONAL - 13K- 17K (negotiable).

Role Overview:

As a Customer Support Specialist , you will be the first point of contact for our customers. Youll provide solutions to their inquiries, troubleshoot issues, and ensure a seamless experience. This role is perfect for someone with excellent communication skills, a problem-solving mindset, and a genuine desire to help others.

Key Responsibilities:

Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.

Maintain a high standard of service quality, adhering to Agodas customer service guidelines.

Communicate effectively with customers, ensuring a positive and helpful interaction.

Preferred Educational Qualifications:

Minimum HSC or equivalent; a Bachelor's degree is a plus.

Excellent communication skills in English, both verbal and written.

Shift Time & Week Off :

5 Days working 24*7 Rotational Shifts (Including Night Shifts).

2 Rotational Week Off.

Transport Facility: - Pick-up and Drop facility available.

What We Offer:

Competitive salary and Performance Incentives.

Opportunities for career growth and development.

A supportive and dynamic work environment.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Professional Degree

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  IT Park Viman Nagar Pune