Urgent Requirement For Customer Care Executive

Futorom Examination Services Private Limited

Position: English-Speaking Customer Support Agent

Schedule: European office hours, from 9 AM CET to 5 PM CET

Description of the job:

We are looking for an experienced customer support agent with fluent (minimum B2, upper-intermediate) English for an expanding company in the field of online trading.

Our requirements:

- Can type fast and comfortably in English

- Respond to emails in a timely manner

- Excellent problem-solving skills

- Search information quickly and effectively using various tools/ platforms

- Strong organizational skills & great attention to detail

- Positive disposition

- Comfortable using multiple software at the same time

- Can learn new software quickly

Previous customer support experience is a must

If you have any of the below, we will consider it a plus:

Any previous experience using Slack and Zendesk/ Intercom

French/ Arabic / Spanish language knowledge

What we offer:

- Nice office in New-Delhi

- Long-term, secure job opportunity

- Young and supportive team to work with in an exciting field

• Experience

  2 - 8 Years

• No. of Openings

  2

• Education

  Professional Degree

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home