Urgent Requirement For Customer Care Executive

Fuaark

1 - 2 Years
2 Openings
1.8-2.3 Lac/Yr
Sachin Surat
+1 Surat
Posted 9 days ago
Face-to-Face interview

Key Skills

Customer Care Customer Service Chat Support Problem Solving Email Support English Language

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Job Description

As a Customer Support Executive at Fuaark Company, you will be responsible for providing exceptional customer service to our clients via email and WhatsApp channels. You will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and analyzing customer requirements.

Responsibilities:

Handling Customer Queries over Whatsapp and emails

Ownership of Customer Issues and Resolving Them on a Priority

Take full ownership of customer issues and follow through to resolution, ensuring timely and effective solutions.

Ensuring Customer Satisfaction

Requirements:

Excellent verbal and written communication skills in English.

Proven experience in a customer service role.

Strong problem-solving skills and attention to detail.

Proficiency in using email and messaging platforms for customer communication.

Customer-centric mindset with a passion for delivering exceptional service.

Experience1 - 2 Years
No. of Openings2
EducationB.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.E, B.Tech
RoleCustomer Care Executive
Industry TypeCall Centre / BPO / KPO / ITES / LPO
Gender[ Male / Female ]
Job CountryIndia
Job TypeWork from Office
Face interview locationG1117-1118, GATE NO.3, LAXMI PARK, G.I.D.C, Sachin, Surat, Surat,

About Fuaark

We at Fuaark strive to give you every push you need to get to those dreams! Putting on gear that not only offers enhanced performance but gives you the confidence to show up each day, every day - that is what we dedicate our entire energies in!