Hiring For Customer Care Executive

Flipkart

Flipkart is seeking enthusiastic and dedicated Customer Care Executives to join our team. As a Customer Care Executive, you will be the first point of contact for our customers, providing exceptional service and support. Whether you are looking for a full-time or part-time position, this role offers the flexibility to work from home using your mobile phone or laptop.

Key Responsibilities:

Handle customer inquiries via phone, email, and chat.

Provide accurate and timely information regarding products, services, and order status.

Resolve customer complaints and issues efficiently and professionally.

Assist customers with the return and exchange process.

Maintain a high level of customer satisfaction through excellent service.

Document and update customer records based on interactions.

Follow up on customer calls and emails as necessary.

Requirements:

Fresher or Experience candidate can apply..

Minimum qualification of 12th grade pass.

Strong communication skills, both verbal and written in Hindi Language.

Ability to work independently and manage time effectively.

Proficiency in using a mobile phone or laptop for communication and documentation.

High level of patience, empathy, and problem-solving abilities.

Flexibility to work in shifts, including weekends and holidays if needed.

Benefits:

Competitive salary and performance-based incentives.

Flexible working hours with the option of full-time or part-time shifts.

Work from the comfort of your home.

Comprehensive training and ongoing support.

Opportunity to grow within the company.

• Experience

  0 - 1 Years

• No. of Openings

  500

• Education

  Secondary School

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home