Position Overview:
We are seeking a dynamic and customer-focused individual to join our team as Customer Support Associate for a Voice Process . In this role, you will be responsible for effectively voice interactions with customers, providing exceptional support, and ensuring a seamless customer experience. The ideal candidate possesses strong communication skills, a knack for problem-solving, and the ability to multitask efficiently.
Key Responsibilities:
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
Your primary interaction is within your own team and your direct supervisor
In this role you will be given detailed instructions on all tasks
The decisions that you make impact your own work and are closely supervised
You will be an individual contributor as a part of a team with a predetermined, narrow scope of work
Please note that this role may require you to work in rotational shifts
Qualifications:
High school or equivalent.
Previous experience in a customer service or contact center role is a plus.
Benefits:
Fresher- CTC PM and Experience 16,500 CTC PM
Shift: 24*7 rotational, Flexible in night shift.
Skill required: Candidate should have good English & Hindi communication skill (Written & Verbal)
Age limit: 18 to 35 Years
Interview Rounds: HR Round->Operations Round->Versant->Client Validation
Walk-in: Zone 1 Mall, Reliance smart bazaar building Plot no-1560, NH-33, 3rd floor, PO, PS, Mango, Jamshedpur, Jharkhand
Experience
0 - 1 Years
No. of Openings
250
Education
Secondary School
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
Zone 1 Mall, Reliance smart bazaar building Plot no-1560, NH-33, 3rd floor, Mango