Customer Care Executive

Career Choice Solution

1 - 5 Years
20 Openings
1.5-2.5 Lac/Yr
Lower Parel Mumbai
Face-to-Face interview

Key Skills

Customer Care Voice Process Voice Support Walk in

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Job Description

Customer Service Responsibilities list:

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Experience
1 - 5 Years
No. of Openings
20
Education
Any Bachelor Degree
Role
customer care executive
Industry Type
Textile / Garments / Fashion / Accessories
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Career Choice Solution

The recruitment has become very dynamic and advanced with the passing of time. It wasnt long when people used to visit offices with a physical resume in hand looking for a suitable job opening or vacancy. Today, the times have changed and people have become more advanced and so are their recruitment and placement demands. Mr. Abhishek Padwal established Career Choice Solution in the year 2016 with the sole aim to change the perception people have about the recruitment industry. We have been adapting to the changing needs of our clients as well as the changing dynamics of this industry. This has and will always help us in growing our business and making it a huge success.