Hiring For Customer Care Executive

Ascendum KPS

1. Answering calls from customers professionally and responding to customer inquiries and complaints.

2. Handling and resolving customer complaints regarding product service problems.

3. Documenting all calls with regard to the customers query accurately in the software

4. Identifying, and escalating priority issues and reporting to the supervisors.

5. Research required information using available resources/software.

6. Provide quality customer support on every call

7. Following call scripts to ensure quality support for custom

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Higher Secondary, Secondary School, Diploma, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  801, Ascendum KPS Pvt Ltd, Memnagar, Near by Helmet Circle, Ahmedabad