Customer Support Executive (WFH) Freshers

Anand Healthcare

Key points:

*A customer support executive is responsible for providing assistance and resolving inquiries or issues from customers.

*Duties typically include responding to customer queries via phone, email, or chat, troubleshooting technical problems, handling complaints, and ensuring customer satisfaction.

*They may also gather feedback to improve products or services and escalate complex issues to higher-level support teams if needed.

*Strong communication skills, empathy, and patience are essential for this role.

Requirements:

• Bachelor’s degree in healthcare administration, DMLT, or related field preferred.

• Previous experience in customer service or healthcare support role is advantageous.

• Strong communication skills, both verbal and written, with the ability to convey complex information clearly and empathetically.

• Excellent problem-solving skills and ability to remain calm and composed under pressure.

• Ability to work collaboratively in a fast-paced, dynamic environment.

• Commitment to maintaining patient confidentiality and upholding ethical standards in healthcare delivery.

• Experience

  0 - 3 Years

• No. of Openings

  5

• Education

  Diploma, B.Pharma

• Role

  Customer Care Executive

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home