Customer Care Coordinator (Only Females)

Sarom Fab Pvt Ltd

Job Description:

Following up with customers.

Managing customer relationships, ensuring sales growth.

Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.

Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.

Provide support in various operations and activities.

Regularly interact with end customers for understanding their requirements, aspirations and expectations.

Data management, feedback management- Client Coordination, Correspondence & Documentation

• Experience

  1 - 7 Years

• No. of Openings

  2

• Education

  B.Com, Diploma, Any Bachelor Degree, Secondary School

• Role

  Customer Care Coordinator

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office