Customer Care Coordinator (Only Females)

Sarom Fab Pvt Ltd

1 - 7 Years
2 Openings
Not Disclosed
Thane West
Face-to-Face interview

Key Skills

Customer Service Customer Handling CUSTOMER

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Job Description

Job Description:

Following up with customers.

Managing customer relationships, ensuring sales growth.

Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.

Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.

Provide support in various operations and activities.

Regularly interact with end customers for understanding their requirements, aspirations and expectations.

Data management, feedback management- Client Coordination, Correspondence & Documentation

Experience
1 - 7 Years
No. of Openings
2
Education
B.Com, Diploma, Any Bachelor Degree, Secondary School
Role
Customer Care Coordinator
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Sarom Fab Pvt Ltd

Founded by Mr. Amarshi Shah & Mr. Shantilal Shah our marvelous story began in 2005. Today, Sarom Fab Private Ltd. is one of the leading brand in Solutions & Furnishings brand specializing in curtains and upholstery. Every fabric, product, and design emits a distinct signature and classiness. Deeply embedded in Indian roots our core value lies in Indian customers and the market.