Customer Care Associate

HRH Next pvt ltd

0 - 1 Years
100 Openings
Not Disclosed
RS Puram Coimbatore
Face-to-Face interview

Key Skills

Customer Relationship Communication Skills Customer Care BPO Service Marketing Communication

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Job Description

Managing Inbound and/or outbound calls

Following various communication scripts when speaking to a customer;

Identifying customer needs, answering questions and providing solutions/alternatives to issues;

Up selling products and services wherever possible;

Building sustainable customer relationships;

Keeping records of all conversations organized;

Building product knowledge; and improving performance and achieve targets.

Maintaining and improving quality results by adhering to standards and guidelines.

Experience
0 - 1 Years
No. of Openings
100
Education
Diploma, Any Bachelor Degree
Role
Customer Care Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About HRH Next pvt ltd

We transform the way customers experience your brand. From identifying prospective customers, nurturing existing ones to upselling and cross selling your products, we take care of your customer's complete life cycle. Our solutions are designed to suit your service requirements in the most cost effective way and to completely take the load off you. Starting out as Hyderabad Radio House, a 6-decade-old brand, HRHnext has evolved from a consumer durables giant across South India to a business solutions provider offering services to meet the most demanding of business need, i.e., customer interactions.