Customer Care Associate

Key Skills

Customer Handling Customer Support Problem Solving

Job Description

Job Summary

Customer Service Associate Job Responsibilities:

Maintains customer relationship by responding to inquiries; documenting actions.

Prepares for customer inquiries by studying products, services, and customer service processes.

Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.

Records customer inquiries by documenting inquiry and response in customers’ accounts.

Improves quality service by recommending improved processes; identifying new product and service applications.

Updates job knowledge by participating in educational opportunities.
  • Experience

    1 - 5 Years

  • No. of Openings

    10

  • Education

    Any Bachelor Degree

  • Role

    Customer Care Associate

  • Industry Type

    Education / Teaching / Training / Colleges /Institutes / Universities

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About S.R. Recruiters

S.R. Recruiters is counted amongst the leading names in the placement industry. We are in the business of providing best-in-class placement services to the clients at the most affordable charges. Being a customer-centric firm, we have always aimed at attaining the utmost customer satisfaction by providing superior class placement services to both candidates and organizations. The list of placement services that we offer comprises career consultancy services, manpower recruitment services, HR consultancy services, freelancer services, training services and placement consultancy services. We cater to various industries such as pharmaceuticals, BPO, IT, FMCG, immigration, real estate, manufacturing, automobiles & engineering, banking & finance, office & backend office jobs, insurance, event management, sales & marketing, export/ import IT/ ITES, medical/ healthcare, retail, construction and technical.
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