Customer Care Associate

Kreez Consulting

0 - 2 Years
70 Openings
2.0-3.5 Lac/Yr
Mohali
Face-to-Face interview

Key Skills

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Job Description

1) Answer incoming customer phone calls and take appropriate action for each call

2) Maintain customer satisfaction ratings based on explicit criteria set forth by the company

3) Attend mandatory training sessions to stay updated on product or company policy changes

4) Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input

5) Input data into the company computer platform to keep each customer record updated

Experience
0 - 2 Years
No. of Openings
70
Education
Advanced/Higher Diploma, Higher Secondary
Role
Customer Care Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Kreez Consulting

Kreez consulting is a sustainable and passionate recruitment service provider in India.We believe in bridging the gap between Business Requirements and Deserving Candidature using professional methodologies.We recruit across various industry segments for multinational corporations as well as leading Indian business houses ranging from Entry Level as well as Senior Management Levels throughout the business hierarchy.
Kreez aspires to have abiding relationship in the industry.We have organized protocols for Clients to get suitable pool of talent through suitable assessment model.