Customer Care Associate

G7 Teleservices Pvt Ltd

ABOUT COMPANY

G7 Teleservices Private Limited is a leading outsourcing company that offers a wide range of customer care services to clients across various industries. The company is known for its high-quality services and customer-centric approach, which has helped it build a strong reputation in the industry. Our Head office is based in CHURCH STREET, BENGALURU. For more details about our organisation,

G7 Teleservices offers a great work environment that encourages growth and development. The company believes in nurturing talent and providing opportunities for employees to enhance their skills and knowledge. The company offers competitive compensation packages and benefits, including health insurance and opportunities for advancement.

G7 Teleservices values diversity and inclusion and is committed to creating an inclusive workplace where everyone feels valued and respected. If you are looking for a challenging and rewarding career in the customer care industry, G7 Teleservices is the right place for you.

ROLE & RESPONSIBILITIES

We are seeking a skilled and dedicated or a passionate fresher as Customer Support Executive to join our Call Center team for a Hospital Client at BENGALURU INDIA.

The ideal candidate will be responsible for handling incoming and outgoing calls from patients, doctors, and other healthcare professionals. They will provide excellent customer service and support by answering queries, resolving complaints, and scheduling appointments as per the hospital's protocols.

Key Responsibilities:

Answering incoming calls promptly and efficiently while providing excellent customer service.

Providing patients and healthcare professionals with information related to hospital services, policies, and procedures.

Resolving customer complaints and concerns in a timely and professional manner.

Scheduling appointments, managing schedules, and following up on appointments as per the hospital's pro

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Higher Secondary, Secondary School

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office