On-Spot Offer- International Customer Care Associate- US Shift

Divine Solution

JOB DESCRIPTION: Night Shift (US Process)

Candidates Will Be Responsible For Attending Inbound Enquiries (30-50 Inbound Calls A Day) From US Customers Who Would Be Calling To Inquire/Purchase Car Parts Such As Engines, Transmission And Other Parts And Accessories.

Salary :₹15,000 - ₹25,000 Per Month

Shift: US Shift(Night)

Shift Timings - 8:00 Pm To 6:00 Am.

Fixed Week Off (Saturday And Sunday)

Work From Office

On Time Salary On 1st Of Every Month

Note: We Are Also Hiring For Team Lead, AM Operations And Quality Analyst

Candidates From South Kolkata Are More Preferable.

Desired Candidate Profile

(Minimum 2 Years Of International B2C Experience In Inbound Sales Or Outbound Sales Or Inbound Upselling Or Similar Projects Which Require Convincing Skills Over The Phone.

Must Have Fluent Spoken English And

Knowledge Of CRMs. Microsoft Office Tools Is An Added Advantage.

Good Interpersonal And Analytical Skills.

Self-Disciplined And Highly Motivated.

Must Be Available To Start Within 24-48 Hours Of Confirmation Of Your Candidature.

Job Type: Full Time

Salary: ₹15,000 - ₹25,000 Per Month

Other Perks & Benefits

• Paid Sick Time

• Provident Fund

• Performance Bonus

• Aggressive Incentive Structure

COVID-19 Considerations:

Agents Should Be Following Covid-19 Norms, Be In A Mask Always Maintaining Social Distance And Following All Company Protocols.

• Experience

  2 - 5 Years

• No. of Openings

  15

• Education

  Higher Secondary

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office