A Customer Care Executive is the Person Who Maintains a Healthy Relations Between the Company & the Customers / Clients By Giving the Right Resolution & Making the Customers / Clients Satisfied with the Response Quickly & in a Professional Manner . He / She Needs to Handle Inbound Calls , Make Outbound Calls & also Sometimes Reply Through Mails & Chats & also Update the Customers / Clients with the Latest Product Updates , Features Etc.
minimum Qualifications:
the Call Centre Agent Must Satisfy the Following Minimum Qualifications:
1. 12 Th Pass , Under Graduates & Graduates in Any Field
2. Basic Knowledge of Computers Ms Office( Word, Excel)
3. Strong Presentation Skills
4. Customer Service and Sales Experience( Added Advantage)
5. Good Communication Skills.
6. Experience : 06 Months to 4 Years
7. Languages Known : English & Hindi
8. Salary : 12 K to 20 K + Incentives ( as per the Interviews , Experience & Last Salary if Any )
9. Job Location : Noida ( Near Metro Station )
skills, Attributes and Essential Functions:
the Call Centre Agent Must Possess the Following Skills, Attributes and Essential Functions:
energetic, Strong Work Ethic and Excellent Organisation Skills.
strong Customer Service Focus.
self-motivated and Goal Oriented,
- Experience1 - 4 Years
- No. of Openings50
- EducationHigher Secondary, Vocational Course, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com
- RoleCustomer Care Associate
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office