Customer Care Associate

Teleperformance

0 - 1 Years
100 Openings
1.3-2.8 Lac/Yr
Gurgaon
+2 Noida, Delhi
Face-to-Face interview

Key Skills

Communication Skills Good English Communication Customer Care

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Job Description

Customer Service Responsibilities list:

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits.

Experience
0 - 1 Years
No. of Openings
100
Education
Any Bachelor Degree, Secondary School
Role
Customer Care Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Teleperformance

We are natural problem-solvers. As one of the best workplaces, we combine advanced, digital technologies with the best people to deliver human understanding and empathy when it matters most.