Customer Care Associate

  • icon job experience 0 - 1 Years
  • icon job opening 100 Openings
  • icon salary 1.3-2.8 Lac/Yr
  • icon job location Gurgaon
  • Face-to-Face interview Face-to-Face interview
Key Skills

Communication Skills Good English Communication Customer Care

Job Description

Customer Service Responsibilities list:

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
  • Experience

    0 - 1 Years

  • No. of Openings

    100

  • Education

    Any Bachelor Degree, Secondary School

  • Role

    Customer Care Associate

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Teleperformance

We are natural problem-solvers. As one of the best workplaces, we combine advanced, digital technologies with the best people to deliver human understanding and empathy when it matters most.
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