Customer Care Associate

HRH Next services pvt ltd

0 - 1 Years
20 Openings
1.3-1.5 Lac/Yr
Abids Hyderabad
Face-to-Face interview

Key Skills

English Hindi Telugu Malayalam Gujrati Tamil Kannada Customer Care

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Job Description

Call Centre Associate Roles & Responsibilities:

• Managing Inbound and/or outbound calls

• Following various communication scripts when speaking to a customer;

• Identifying customer needs, calls should be answered in weekend & festivals ;

• Upselling products and services wherever possible;

• Building sustainable customer relationships;

• Keeping records of all conversations organized;

• Building product knowledge; and improving performance and achieve targets.

• Maintaining and improving quality results by adhering to standards and guidelines.

Call Centre Agent Skills:

• Detail-oriented: Agents must listen carefully to customers and be able to pick up on small details to provide accurate responses to customers.

• Organized: Agents need to be able to acces…

Experience
0 - 1 Years
No. of Openings
20
Education
Secondary School
Role
Customer Care Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About HRH Next services pvt ltd

We understand that your customers are the lifeblood of your business. Thats why, as leading Business Process Outsourcing Service Providers, we are committed to delivering exceptional customer experiences that will help you build long-lasting relationships with your customers. Our team of experts has years of experience in customer service, sales, and marketing. We use this expertise to help our clients engage with their customers in meaningful ways, from the first point of contact to the final transaction.