Urgent Opening For Customer Care Associate

Key Skills

Communication Skil Public Speaking Customer Service Representative

Job Description

Customer Service Associate Job Responsibilities:

• Maintains customer relationship by responding to inquiries; documenting actions.

• Prepares for customer inquiries by studying products, services, and customer service processes.

• Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.

• Records customer inquiries by documenting inquiry and response in customers’ accounts.

• Improves quality service by recommending improved processes; identifying new product and service applications.

• Updates job knowledge by participating in educational opportunities.

• Accomplishes customer service and organization mission by completing related results as needed.
  • Experience

    0 - 2 Years

  • No. of Openings

    50

  • Education

    Any Bachelor Degree

  • Role

    customer care associate

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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