Customer Care Associate

Radiant Future Management

Designation

• Associate Customer Support (WFH)

Job Profile

• FK Voice & FK Chat

Job Type

• Full Time – Duration 9 Hours (including 1 hr break

Mandatory Criteria-

• Communication skill – Excellent communication needed in English and Hindi

• Education – Higher secondary

• Experience – min 1-year BPO/2year Non-BPO exp required also fresher can apply

• System Requirement- I3 processer, 8GB Ram, WIFI/Broadband, Active Antivirus & Noise cancellation Headset

• Work Timing – 24*7 rotational (Complete WFH)

• Week off –Rotational,6 days working

• Maximum Age Limit - 40

Interview Structure -

• HR round – Yes (over video call and Aadhar is mandatory for WFH)

• Typing Test –Min 25WPM/90% accuracy

• Training, Operations Round–Yes

• Client Round – Yes

Documents Required -

• Aadhar Card (Complete Date of Birth) – Mandatory

• Pan Card - Mandatory

• Education Marks sheets – 10th, 12th, Mandatory

• Experience Letter, Offer Letter, Pay slips (last 3 months) – Applicable for Experience Candidates

Salary and Benefits

• For Fresher(WFH) – Monthly In hand 13k approx.

• For Experience(WFH) –Monthly In hand approx.

• ESIC & PF

• Training Stipend -Amount of 300/Day to be paid for approx. 20 to 30 Days of training

• Experience

  0 - 1 Years

• No. of Openings

  200

• Education

  Higher Secondary

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home