Customer Care Associate

  • icon job experience 0 - 1 Years
  • icon job opening 200 Openings
  • icon salary 1.0-1.5 Lac/Yr
  • icon job location Dhanbad
  • Face-to-Face interview Face-to-Face interview

Job Description

Designation

Associate Customer Support (WFH)

Job Profile

FK Voice & FK Chat

Job Type

Full Time Duration 9 Hours (including 1 hr break

Mandatory Criteria-

Communication skill Excellent communication needed in English and Hindi

Education Higher secondary

Experience min 1-year BPO/2year Non-BPO exp required also fresher can apply

System Requirement- I3 processer, 8GB Ram, WIFI/Broadband, Active Antivirus & Noise cancellation Headset

Work Timing 24*7 rotational (Complete WFH)

Week off Rotational,6 days working

Maximum Age Limit - 40

Interview Structure -

HR round Yes (over video call and Aadhar is mandatory for WFH)

Typing Test Min 25WPM/90% accuracy

Training, Operations RoundYes

Client Round Yes

Documents Required -

Aadhar Card (Complete Date of Birth) Mandatory

Pan Card - Mandatory

Education Marks sheets 10th, 12th, Mandatory

Experience Letter, Offer Letter, Pay slips (last 3 months) Applicable for Experience Candidates

Salary and Benefits

For Fresher(WFH) Monthly In hand 13k approx.

For Experience(WFH) Monthly In hand approx.

ESIC & PF

Training Stipend -Amount of 300/Day to be paid for approx. 20 to 30 Days of training
  • Experience

    0 - 1 Years

  • No. of Openings

    200

  • Education

    Higher Secondary

  • Role

    Customer Care Associate

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

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