Urgent Opening For Customer Care Associate

Job Description

Key Responsibilities:

Respond to Inquiries: Address customer queries through phone, email, or chat with accurate information.

Resolve Issues: Troubleshoot and resolve customer complaints, escalating complex cases as needed.

Maintain Records: Update and manage customer information in the CRM system.

Collaborate with Teams: Work with internal departments to resolve complex issues and ensure smooth processes.

Ensure Satisfaction: Follow up to ensure customer satisfaction and meet performance metrics.
  • Experience

    0 - 1 Years

  • No. of Openings

    30

  • Education

    Higher Secondary, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, M.B.A/PGDM, M.Sc, M.Tech

  • Role

    Customer Care Associate

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Chinar Incube Business Center, MSD (I) Pvt. Ltd, Narmadapuram Rd, Chinar Fortune City, Bhopal, Madhy

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