Urgent Opening For Customer Care Associate

Magnum group

Key Responsibilities:

Respond to Inquiries: Address customer queries through phone, email, or chat with accurate information.

Resolve Issues: Troubleshoot and resolve customer complaints, escalating complex cases as needed.

Maintain Records: Update and manage customer information in the CRM system.

Collaborate with Teams: Work with internal departments to resolve complex issues and ensure smooth processes.

Ensure Satisfaction: Follow up to ensure customer satisfaction and meet performance metrics.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  B.A, B.B.A, B.C.A, B.Com, B.Sc, B.Tech, Higher Secondary, M.B.A/PGDM, M.Tech, M.Sc

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Chinar Incube Business Center, MSD (I) Pvt. Ltd, Narmadapuram Rd, Chinar Fortune City, Bhopal, Madhy