Customer Care Associate

HTI Manpower Outsourcing Solutions

Job Title: Customer Support Associate

Role Overview:

As a Customer Support Specialist , you will be the first point of contact for our customers. Youll provide solutions to their inquiries, resolve issues, and ensure a seamless experience.

Key Responsibilities:

* Building and maintaining profitable relationships with key customers.

* Overseeing the relationship with customers handled by your team.

* Resolving customer query quickly and efficiently.

* Understanding key customer individual needs and addressing these.

* A team player with leadership skills.

* Maintain a positive attitude focused on customer satisfaction.

Required languages

English and Hindi preferred.

Shift Time & Week Off :

For Male - 24x7 rotational shifts (any 9 hours) & rotational week off.

Female - 6 AM - 8 PM rotational shift (any 9 hours) & rotational week off.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Diploma, Advanced/Higher Diploma, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BAMS, Any Bachelor Degree

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Vijay Nagar, Indore