Associates - Danish/Swedish/Norwegian Speakers

Biitech Solutions

• Eager to learn product, process knowledge and improve language skills, making the effort, flexible and open for new tasks.

• Completes tasks independently, in good quality and within the given timeframe, complying with deadlines.

• Responding to customer requests and contacting customers by e-mail and/or phone based on language skills about card and customer account maintenance, advising about company campaigns, answering general company and its products-related questions, taking complaints and cash claims, issue registration and resolution in SNOW.

• Ability to improve language skills by 1 level based on Common European Framework Reference (CEFR) in 6 to 12 month.

• Intermediate level of required language skills, written and spoken (B1-B2).

• Ability to learn quickly, task and system understanding.

• Ability to switch between different tasks rapidly.

• Computer literate.

• Relevant Experience – 0+ years

• Education - Secondary school graduate or higher education student/graduate, intermediate level of a specific set of languages.

• 4 language resource requirements. 1 each for Polish, Danish, Norwegian and Swedish

Additional Details:

• Shift Time: 24 *7.

• Associate should be flexible for split week offs.

• Experience

  0 - 6 Years

• No. of Openings

  10

• Education

  Higher Secondary, Secondary School, Vocational Course, Diploma, Professional Degree

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Mumbai