Customer Associate

Ctas Aircon Pvt Ltd

*SERVICE CALL LOG IN SOFTWARE.

*INFORM TO SERVICE MANAGER.

*REPORT REQUEST BY DELIVERY TEAM FOR PMS.

*SERVICE CALL TRACKING.

*SERVICE CALL TRACKING UPDATE IN GOOGLE SHEET.

*CUSTOMER FEEDBACK CALL.

*Redirecting Phone Calls.

*Distributing Correspondence.

*Refer unresolved customer grievances or special requests to designated departments for further investigation.

*Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.

Note: Only male candidates can apply.

Only Who Know Knows Kannada, Hindi, Tamil & English Can Apply.

Job Types: Full-time, Permanent

Pay: ₹10, - ₹15, per month

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  B.A, B.B.A, B.Com, Bachelor of Hotel Management, Advanced/Higher Diploma, Any Bachelor Degree, Secondary School

• Role

  Customer Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office