Customer Associate

Credence Resource Management

International BPO - Voice Process (US collections process)

Position Title - Executive - Customer Service

Location – Pune

Highlights:

 Best In Market Salaries from lakhs up-to 4 lakhs

 Unlimited Incentive Plan with transparent KRA's

 Free Medical/Life insurance

 Employee Centric Policies

 Fixed shifts

 8 hour shifts [Including the 45 min break]

 Free transport [Home pick-up & drop]

Profile Summary:

As an Executive - Customer Service, you will be responsible to communicate with consumers of

healthcare and telecommunication providers in the United States to collect on overdue and unpaid

bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating

for the overdue payment, on behalf of the client.

Position requirements:

 Good English verbal skills required

 This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am

 Sunday fixed Off & Alternate Saturday Working

 Candidates with experience in collections or mortgage services will have an advantage

About the Company

Credence and its group companies are subject matter experts in the Revenue Cycle and Accounts

Receivable Management for Healthcare, Telecommunications, Utilities, Media & entertainment

companies.

• Experience

  0 - 5 Years

• No. of Openings

  50

• Education

  Higher Secondary, Any Bachelor Degree

• Role

  Customer Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office