Opening For Customer Associate

Vaani Infosystem

COMPANY NAME-vaani info systems pvt ltd

process name-PAYU

PROFILE-customer support associate (up selling no targets)

CTC-25 k to 27 k (in-hand)

LOCATION-gurgaon sector 18,phase-4, udyog vihar,haryana

QUALIFICATION-12th to graduate

LANGUAGE-English

NOTE-we need good communication & immediate joiner.

conducting customer satisfaction surveys to understand what areas of the company's services need improvements

handling outbond calls of merchants for their payment related issues

communication mediums for offers, updates and much more

dealing with customer issues and churning out an easy-to-follow solution

managing payment

helping customers choose the right product for their requirements and budget

handling customer concerns and complaints in a timely manner

informing customers of upcoming promotions or deals

establishing a positive rapport with all clients and customers in person or via phone

forming reports based on customer satisfaction statistics and helping their team to develop new skills

interacting with customers to ensure they have a desirable and shareable experience

• Experience

  1 - 2 Years

• No. of Openings

  2

• Education

  Higher Secondary, Secondary School

• Role

  Customer Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  plot no 70,vertex global services,ground floor,udyog vihar phase 4,sector 18,gurgaon 122016