Customer Associate (0-2 Years)

Jarvis and company

Customer Support Representative

Job Summary: We are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers by addressing inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

Respond to customer inquiries via phone, email, or chat in a timely manner.

Assist customers with product-related questions and troubleshooting.

Process orders, returns, and exchanges.

Maintain accurate records of customer interactions and transactions.

Collaborate with other departments to resolve complex issues.

Provide feedback to improve processes and customer satisfaction.

Stay updated on product knowledge and company policies.

Qualifications:

High school diploma or equivalent; associate's degree preferred.

Previous experience in customer service or support is a plus.

Excellent communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Proficient in using customer support software and tools.

Ability to work in a fast-paced environment and handle multiple tasks.

Working Conditions:

May require working evenings or weekends.

Remote work options may be available.

Benefits:

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Opportunities for professional development

---

Feel free to modify this template to suit your specific needs!

• Experience

  0 - 2 Years

• No. of Openings

  50

• Education

  Higher Secondary, Secondary School, B.A, B.C.A, B.Com, B.Pharma, B.Sc, B.Tech

• Role

  Customer Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home