Higher Secondary

Globiva

0 - 5 Years
100 Openings
2.0 - 2.5 Lac/Yr
Kolkata
Posted today
Telephonic interview

Key Skills

Customer Relationship Customer Service Customer Care Customer Support Inbound Process

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Job Description

Responsibilities

Answering inbound calls/Chat/Email and resolving queries

Providing customer support and resolving their issues

Utilizing knowledge of products or services to effectively assist customers

Following communication scripts and procedures

Ensuring all interactions are recorded and documented accurately

Qualifications

Any Undergrad/Graduate/PG can apply

Skills

Excellent English communication

Problem-solving

Active listening

Basic computer skills

Typing skills

Interested candidates are requested to connect with below mentioned HR:

HR Biswajit Goswami