Customer Advisor

  • icon job experience 0 - 3 Years
  • icon job opening 10 Openings
  • icon salary 1.5-3.8 Lac/Yr
  • icon job location Mumbai
  • Face-to-Face interview Face-to-Face interview
Key Skills

Good English Communication Voice or Chat Experience International BPO

Job Description

Greetings from Tech Mahindra !!

Hiring for Voice and Chat process.

Requirement:

HSC/Graduate +6 months of experience for Voice or chat in any international BPO.

SSC +1 year of experience in international BPO for Voice or Chat.

Candidates should have basic technical knowledge.

Excellent Communication Skills

Should be comfortable with rotational shifts(24*7)

Age should be between 18 Years to 40 Years

Looking for immediate joiners

Location: Malad West

Responsibilities:

· Manage customer queries and customer experience to maximize customer satisfaction and answer product and service questions.

·Create and curate knowledge articles, enabling customers to resolve their issues independently.

·Troubleshoot customers issue all the way to resolution, explaining the best possible. solution, while ensuring compliance with the companys guidelines and policies.

·Collect and analyse customer information.

·Technical writing team to help our customers resolve their issues independently.

If interested kindly share your resumes

Thanks.

Joshna Naidu
  • Experience

    0 - 3 Years

  • No. of Openings

    10

  • Education

    Higher Secondary, B.A

  • Role

    Customer Advisor

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Tech Mahindra Business Services

The changes that have been unfolding in the pandemic are not evolutionary but revolutionary. And now, we are geared to help our customers revolutionize their businesses with next-gen technologies that power our solutions. With NXT.NOW, we are ready to Imagine the future that we can deliver on, Build solutions that are unique, and Run the systems of the tomorrow efficiently today.
Read More...
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