Manager CRR and CRM

  • icon job experience 1 - 5 Years
  • icon job opening 30 Openings
  • icon salary 9.0-10.0 Lac/Yr
  • icon job location Kolkata
  • Face-to-Face interview Face-to-Face interview
Key Skills

Building & Maintaining Strong Engagement Existing Customer Increase Sales Coordination With Plant Contact Person Updates On Material Status Sharing Dispatch Details Invoice to Customers Payment Follows Up Via C CRM Manager Walk in

Job Description

Job Openings for 30 Manager CRR AND CRM Jobs with minimum 1 Year Experience in Kolkata, West Bengal,Building and maintaining strong engagement with existing customer, to increase sales, having Educational qualification of : /PGDM with Good knowledge in Building and maintaining strong engagement with existing customer, to increase sales etc.

Building and maintaining strong engagement with existingcustomer, to increase sales and lifetime value.

Design and implement Customer Retention Strategy and Programs for Retention activity.

Responsible for performance & optimization of all plans and strategies for developing business and achieving the companys sales goals.

Preparing and managing monthly, quarterly, and annual budgets for the Sales Team.

Manage customer segmentation and set KPIs accordingly.

Collaborating with customer to understand their business needs and objectives. Profiling customer-centric data.

Identify opportunities to grow the database, in key customer segments.

Effectively communicate the product value through presentations and proposals.

Manage the customer communication programs across multiple mediums, tracking and measuring performance and impact.

Understand Geography and Industry specific landscapes and trends.

Assists in the development of the sales plan. Prepares forecasts and KPI reporting for upper management for use in organizational planning, financial forecasting, budget setting and strategic planning.

Ensuring the production of regular reports on Business KPI performance.

Provide full visibility into the sales pipeline at every stage of development.

Daily Calendar planning for days events.

Coordinating with customer for repeat order/ order revision/ price revision/delivery schedule confirmation / new development etc.

Sharing proforma invoices to customer for order processing.

Preparing PO on behalf of customers as and when required.

Sales order management in SFDC for assigned customers.
  • Experience

    1 - 5 Years

  • No. of Openings

    30

  • Education

    M.B.A/PGDM

  • Role

    CRM Manager

  • Industry Type

    Manufacturing / Production / Quality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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