Manager CRR and CRM

Z2plus Placement & Security Agency Pvt. Ltd.

Job Openings for 30 Manager CRR AND CRM Jobs with minimum 1 Year Experience in Kolkata, West Bengal,Building and maintaining strong engagement with existing customer, to increase sales, having Educational qualification of : /PGDM with Good knowledge in Building and maintaining strong engagement with existing customer, to increase sales etc.

 Building and maintaining strong engagement with existingcustomer, to increase sales and lifetime value.

 Design and implement Customer Retention Strategy and Programs for Retention activity.

 Responsible for performance & optimization of all plans and strategies for developing business and achieving the company’s sales goals.

 Preparing and managing monthly, quarterly, and annual budgets for the Sales Team.

 Manage customer segmentation and set KPI’s accordingly.

 Collaborating with customer to understand their business needs and objectives. Profiling customer-centric data.

 Identify opportunities to grow the database, in key customer segments.

 Effectively communicate the product value through presentations and proposals.

 Manage the customer communication programs across multiple mediums, tracking and measuring performance and impact.

 Understand Geography and Industry specific landscapes and trends.

 Assists in the development of the sales plan. Prepares forecasts and KPI reporting for upper management for use in organizational planning, financial forecasting, budget setting and strategic planning.

 Ensuring the production of regular reports on Business KPI performance.

 Provide full visibility into the sales pipeline at every stage of development.

 Daily Calendar planning for day’s events.

 Coordinating with customer for repeat order/ order revision/ price revision/delivery schedule confirmation / new development etc.

 Sharing proforma invoices to customer for order processing.

 Preparing PO on behalf of customers as and when required.

 Sales order management in SFDC for assigned customers.

• Experience

  1 - 5 Years

• No. of Openings

  30

• Education

  M.B.A/PGDM

• Role

  CRM Manager

• Industry Type

  Manufacturing / Production / Quality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office