Urgent Opening For Admin CRM Manager

Pana Corp Software Solutions

2 - 5 Years
1 Openings
1.8-2.3 Lac/Yr
Kanyakumari
+2 Nagercoil, Marthandam Kanyakumari
Face-to-Face interview

Key Skills

Administration Officer Administrator Customer Relationship Executive Customer Care Consultant Customer Relationship Manager Assistant Manager Admin Executive Customer Service Manager Walk in

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Job Description

Job Description:

We are seeking a dynamic and proactive CRM (Customer Relationship Management) Executive to join our team. The CRM Executive will play a crucial role in managing customer relationships, optimizing the CRM system, and supporting various business functions. This role requires a combination of strategic thinking, technical expertise, and excellent communication skills to effectively drive customer engagement and satisfaction.

Responsibilities:

CRM Management: Assist in the day-to-day administration and maintenance of the CRM system.

Data Entry and Maintenance: Input and update customer information accurately in the CRM database.

Customer Communication: Communicate with customers via email, phone, and other channels to gather feedback, address inquiries, and nurture relationships.

Reporting and Analysis: Generate reports and analyze CRM data to identify trends, track performance metrics, and provide insights for decision-making.

Workflow Optimization: Identify opportunities to streamline CRM workflows and improve efficiency in data entry, reporting, and customer interactions.

Quality Assurance: Conduct regular quality checks to ensure adherence to CRM policies, procedures, and data standards.

Requirements:

Maters degree in Marketing, Business Administration, or a related field.

Excellent communication and interpersonal skills.

Analytical mindset with the ability to interpret data and derive actionable insights.

Detail-oriented with a focus on data accuracy and quality.

Ability to multitask, prioritize, and manage time effectively.

Team player with the ability to collaborate across departments.

Experience in customer segmentation and targeted marketing campaigns is a plus.

Experience
2 - 5 Years
No. of Openings
1
Education
B.E, M.B.A/PGDM
Role
CRM Manager
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Pana Corp Software Solutions

Panacorp Software Solutions is a knowledge management company located in nagercoil who utilise the technological advancements and academic expertise to guide students in their educational endeavours. Our founders firmly believe that education is critical for the development of the individual and the community. The company was conceptualised to provide much-needed guidance and supports to students from all walks of life. Every aspect of the brand is crafted to enhance and improve their academic lives.