CRM Executive

  • icon job experience 1 - 2 Years
  • icon job opening 2 Openings
  • icon salary 2.0-3.0 Lac/Yr
  • icon job location Navi Mumbai
  • Face-to-Face interview Face-to-Face interview

Job Description

Will be primarily responsible for all documentation and transactional processes

Responsible for MIS, monitoring all documentation, agreements and registrations as well as monitoring/ follow-up for payments and collections in the region

Ensure proper filing of customer documents at regular intervals.

Timely customer query resolution Completeness and comprehensiveness of data and documentation

Timely preparation of Agreement and other documents related to payment

Timely dispatch of documents

Prepare & submit MIS to the management, with regards to customer complaints, queries & requests resolved/answered.

Coordination with customers for registrations, collections and bank disbursement

Follow set processes for generation of demands, reminders for the milestone raised

To ensure complete and comprehensive documentation of all customer related records

Follow up with customers for timely collections & recoveries

Timely escalation of cancellation cases ensuring customer retention, of issues/cases where management's approvals are required

To ensure adequate support to customers for assistance in bank loans, registration of property
  • Experience

    1 - 2 Years

  • No. of Openings

    2

  • Education

    Higher Secondary, Secondary School, Diploma, Professional Degree

  • Role

    CRM Executive

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Proviso Builders And Developers

Proviso Group of Companies brings excellence to the real estate industry. Since 1988, our projects are committed to delivering the perfect house of your dreams.
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