CRM Executive

The Hansel Trading Co.

Job Brief

We are currently looking to hire a CRM Manager to join our company and implement improvements to the CRM processes, propose methods to acquire & retain customers. As a ‘Customer Relationship Manager’ you will constantly identify opportunities to grow the customer base and build positive relationships with new clients.

Job Description:

• Maintaining relationships & to coordinate with existing and new clients.

• Generating reports for Upper level managers.

• Maintaining a database of customers for follow up.

• Taking customer complaints to upper management when necessary.

• Helps in developing new products, services and promotions based on customer preferences.

• Meeting with managers in the organization to plan strategically.

• Understanding key customer individual needs and addressing them.

• Suggesting new methods to address customers’ needs.

• Communicate with clients to identify their requirements and make appropriate adjustments necessary for meeting client needs.

• Experience

  0 - 4 Years

• No. of Openings

  2

• Education

  B.B.A, B.Com, M.B.A/PGDM, M.Com

• Role

  CRM Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office