Job Description;
CUSTOMER RELATIONSHIP EXECUTIVE (Navi Mumbai)
We are interested in hiring a dedicated and hardworking individual as a CRM.
The main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a CRM, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customers requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.
Roles and Responsibilities: -
Answering phones and explaining the coaching offered by the company.
Contacting existing customers as well as prospective customers.
Obtaining customer information and other relevant data.
Asking questions to the customer and understanding their specifications.
Resolving queries and issues related to the services.
Making recordings of all the sales phone calls and sales deals.
Taking and processing orders in a professional manner.
Maintaining the database of the customers on a regular basis.
Suggesting solutions based on customers needs and requirements.
Experience
0 - 5 Years
No. of Openings
2
Education
Higher Secondary, B.Com
Role
CRM Executive
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Office No. 1201,The Affaires ,12th floor,Plot No. 9,Sector 17, Sanpada ,Navi Mumbai - 400703
0 - 5 Years
2 Openings
1.3-3.0 Lac/Yr
Face-to-Face interview
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