CRM Executive (Female Candidates Preferred)

  • icon job experience 3 - 9 Years
  • icon job opening 2 Openings
  • icon salary 4.0-8.0 Lac/Yr
  • icon job location Pune
  • icon job posting Posted 21 days ago
  • Face-to-Face interview Face-to-Face interview
Key Skills

Client Retention Customer Relationship Clinet Handling Marketing Communication CRM Customer Support Customer Care Customer Handling MIS Reporting CRM Sales Service Marketing CRM Strategy Communication Skills

Job Description

*Build and maintain strong relationships with clients, understanding their needs and offering customized solutions like the mobile factory concept. Ensure clear communication and timely issue resolution.

Develop detailed project proposals for clients, including the setup and operation of mobile factories. Ensure proposals meet client specifications and timelines, while aligning with company objectives.

Identify and onboard new organizations, targeting 15 new vendor registrations per month. Engage with these vendors to initiate enquiries and build long-term business associations.

Generate at least 10 high-value project enquiries (worth over Cr) monthly through strategic meetings and follow-ups. Ensure 2 projects are closed per month, along with securing work/purchase orders. Initiate inquiries and promptly hand them over to the sales team for further processing if it is for a smaller value deals.

Manage a weekly and monthly calendar for client interactions. Organize daily meetings with clients to discuss project updates, requirements, and future opportunities. Share the daily to-do list in advance by the prior evening and the weekly to-do list by Friday of the preceding week.

Coordinate the mobile factory setup, ensuring timely assembly and smooth operations at client sites. Oversee the disassembly and relocation when needed, adhering to project timelines and quality standards.

Track the progress of all projects, ensuring that key milestones are achieved and performance metrics are met. Provide weekly performance and progress reports to senior management and clients.

Identify potential risks during project execution and work with cross-functional teams to resolve issues. Ensure quick response to client concerns and maintain service quality throughout the project lifecycle.

Provide training and ongoing support to clients regarding the use of mobile factories and RCC products. Ensure that all customer queries are resolved quickly, and technical support .
  • Experience

    3 - 9 Years

  • No. of Openings

    2

  • Education

    B.A, B.Arch, B.B.A, B.C.A, B.Com, B.E, B.Tech, Professional Degree

  • Role

    CRM Executive

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Karve Roaad, Pune.

About Vijaya Management Services

Vijaya Management Services is one of the distinguished agencies that are actively involved in rendering excellent placement/recruitment services to the clients Pune (Maharashtra, India). Mr.. Dayanand Maruti Patil (Owner) laid the foundation stone of the company in the year 2006 with a motive to fulfill all the recruitment/placement requirements of the job seekers and organizations. Under the supervision of our dedicated and diligent CEO, we have been able to uphold a client-centric approach in our organization. We ensure that our services not only fulfill but also exceed the expectations of our clients.
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