CRM Executive

Job Description

To attend customers on call and personally.

To maintain MIS of projects.

To generate the requisite reports and present it to the Management.

To raise NOC request to DCB Bank for Triveni Crown Project.

To co-ordinate with other departments as required.

To follow up with customers and Bankers for payment.

To visit site daily for inspection of work progress.

To resolve customer queries/escalations.

To manage CRM & Maintenance team.

To track complains received from customers across projects and share the same with Maintenance team for action and closure.

Co-ordinating with site team for project beautification and maintenance related.

To track AMC of services availed for the Projects.

To review ERP and improvise the same.

To ensure improvisation wherever required.
  • Experience

    3 - 8 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    CRM Executive

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Triveni Group of Companies

To own a home is the dream of many. In fact, it is the first dream of most individuals. A desire that is associated with happiness, future and success. Triveni Group values these aspirations and has been going to great lengths to enable its customers to achieve it. Ever since its inception in 1986.
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