crm executive (Female Candidates Preferred)

The Safal Group

About the role:

Monitor relationships with existing customers through CRM systems

Ensure the CRM system provides an effective sales funnel

Develop and implement marketing techniques that will drive new customers

Plan and manage Welcome Email, calls, escalations, handover/possession etc

Suggest new methods to address customers needs

Track marketing metrics and trends, like conversion rates

Assist with organizing promotional events to reach prospective customers

Qualifications:

Technical expertise with CRM and analytical systems

Strong communication skills along with a customer-oriented attitude

Graduate, MBA or PG in relevant field with 2-5 years of experience

• Experience1 - 7 Years
• No. of Openings2
• EducationProfessional Degree, Any Bachelor Degree
• Rolecrm executive
• Industry TypeIT-Hardware & Networking / IT-Software / Software Services
• GenderFemale
• Job CountryIndia
• Job TypeWork from Office