CRM Executive

Agarwal Job Placement

0 - 6 Years
15 Openings
0.9-4.0 Lac/Yr
Surat
Face-to-Face interview

Key Skills

CRM Executive CRM Sales Branch Sales Manager Marketing Manager Sales Consultant Sales Coordinator Sales Director Sales Executive Sales Manager Sales Incharge Sales Person Customer Associate Customer Relationship Executive Customer Relationship Manager Walk in

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Job Description

Key Responsibilities:

CRM System Management:

Oversee the company's CRM software and databases.

Ensure accurate and up-to-date customer data records.

Customize CRM system features to meet the needs of various departments.

Customer Data Analysis:

Analyze customer data to identify trends, preferences, and opportunities for improvement.

Segment customers based on behavior, demographics, and other relevant criteria.

Customer Engagement:

Develop and implement CRM strategies to enhance customer engagement.

Design and execute targeted email marketing campaigns and communication strategies.

Monitor and respond to customer inquiries and feedback.

Performance Tracking:

Track and report on key CRM metrics, including customer retention rates, conversion rates, and customer lifetime value.

Use data insights to make data-driven recommendations for improvement.

Collaboration:

Collaborate with marketing, sales, and customer service teams to ensure a unified customer experience.

Provide CRM-related training and support to team members.

Qualifications:

Bachelor's degree in Marketing, Business, or a related field.

Proven experience in CRM management or a related role.

Proficiency in CRM software and tools (., Salesforce, HubSpot, etc.).

Strong analytical and data interpretation skills.

Excellent communication and interpersonal skills.

Detail-oriented and highly organized.

Experience
0 - 6 Years
No. of Openings
15
Education
Diploma, Advanced/Higher Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School, Vocational Course
Role
CRM Executive
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Agarwal Job Placement

We introduce ourselves as Recruitment Agency based in Surat and providing Staffing solutions to reputed companies all over Gujarat since 2003. Till now Agarwal Job Placement is one of the longest-running & successful Recruitment agencies in South Gujarat and a very prominent name for its work in the Textile Industry. Agarwal Job Placement works closely to bridge the gap between talent & opportunities and offers end-to-end recruitment solutions. Since then we served more than 3000 companies recruiting more than 15000 candidates. Working for almost 2 decades now, we have our own database, systems, and analytical software ready to serve.