Urgent Opening For CRM Executive

  • icon job experience 1 - 7 Years
  • icon job opening 10 Openings
  • icon salary 2.0-4.0 Lac/Yr
  • icon job location Mumbai
  • icon job posting Posted 27 days ago
  • Face-to-Face interview Face-to-Face interview

Job Description

Team Handling experience.

Handle escalation and set process flow for team to follow and track with visible reports.

Excel and PPT skills required to present to management CRM dash board and key business indicator.

Build customer relationships with Existing Members.

Manage customer communication both - Oral & Written.

Resolve customer issues within TAT.

Improve customer care by giving better service to the members.

Graduate / Post graduate from renowned university.

Collaborate with internal teams (., sales, Managers, senior managers) to address customers needs.

Communicating with customers to ensure a positive experience with the company's services.

Expand customer base by guiding team members towards up selling and there by impacting revenue generation.
  • Experience

    1 - 7 Years

  • No. of Openings

    10

  • Education

    Higher Secondary, Post Graduate Diploma

  • Role

    CRM Executive

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Club Oxygen

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