CRM Executive For Logistic Industry in Sec 53,Gurgaon

Capital Placement Services

1 - 6 Years
5 Openings
3.0-4.3 Lac/Yr
Gurgaon
Face-to-Face interview

Key Skills

Customer Support CRM Executive MIS Reporting Client Coordinator Clinet Handling Customer Service Walk in

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Job Description

Requirements:

Good Communication and presentation skills

Good knowledge of MS Office (Powerpoint, Excel etc.)

Keen interest in Logistics

Willing to Learn and implement

Attitude to explore new things

Willing to give commitment and should be flexible.

Roles and responsibilities:

Coordinating with customer and handling their queries regarding any issues

Excellent with coordination & problem solving, providing timely solution

Handling client escalations and closures

Checking MIS Report on daily basis and sharing the same with customer.

To Ensure all shipments to be picked up and connected from origin as per defined TAT

Generation of required documents for Transportation LR, GP, Ewaybill etc.

Generation of Invoices for the allotted customers and on time submission

Timely payment collection

Coordinating with WH for the daily System entries and transactions

Coordinating with the WHs for the stock reconciliation as per schedule

Should be focused on customer satisfaction.

Maintaining the MOM along with actions plan for improvement

Customer centric approach & Positive Attitude.

Experience
1 - 6 Years
No. of Openings
5
Education
Any Bachelor Degree
Role
CRM Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Capital Placement Services

Capital Placement Services is a Gurgaon based Placement Consultancy that specializes in providing Placement Services, Manpower Recruitment, HR Consultancy, Placement Consultancy and Staffing Solutions. We have our own large computerized database of candidates across the various functional streams. We can do an exact search based on your requirements and come up with candidates who best meet your job description. We have a team of experienced professionals who do all the preliminary screening. We contact and interview candidates regarding their interest and suitability. Only after we are satisfied we send them for an interview to you. If necessary we also do an informal reference check of the candidate who are shortlisted.