JOB RESPONSIBILITIES
Responsible for Training, hand holding the team and building relationship. He/She will also be responsible for achieving the sales target and maintain quality service standards through their teams.
Campaign Management
Weekly review and monitoring the Teams on all running campaigns
Monitoring and ensuring 80% Login to issuance as per defined process & TAT
Ensure FTR
Ensure regular training
Best Practise Sharing
Run and Manage R&R for team motivation
Ensure Persistency and control surrender
Target Orientation
Should always be abreast of the current business situation Like no. Of leads, conversion %, business numbers etc.
Relationship Management, Sales target achievement & Process Adherence
Ensure Target Vs Achievement always
Ensure excellent rapport with the Branch Managers & LG to maximize productivity
Ensure and demonstrate supportive behaviour with field BM/GH
Ensure and demonstrate supportive behaviour with other functions in the organisation
Ensure Processes are adhered to as per TAT.
Quality -Sales Support
Ensure Quality standards in sales support process with efficient escalation mechanism
Dialer Software support, integration & enhancement
To manage the above for smooth functioning on the floor.
KEY PERFORMANCE INDICATORS
QUALITATIVE
Best Practise sharing
Excellent relationship with LG Branch Managers/Field ABH & RBH along with other support functions
Motivation and team work
System Integration/enhancement for smooth functioning
QUANTITATIVE
High number of leads generated
Sales Target numbers achieved
High Conversion ratio
Login to Issuance Ratio
Ensure Persistency and control surrender
PREFERRED CREDENTIALS
COMPETENCIES
Ability to interact and gain trust to maintain a mutually beneficial relationship.
Ability to comprehend, capture as well as interpret team skills and problems
Ability to manage difficult situations both at the customer/distributor & caller end
Dependability to follow instructions as well as take responsibilit
- Experience4 - 10 Years
- No. of Openings4
- EducationAny Bachelor Degree
- RoleCorporate Sales Manager
- Industry TypeInsurance / Claims
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office