System Monitoring:
Monitor computer systems, networks, and related infrastructure to ensure smooth and efficient operation.
Identify and resolve any system issues or malfunctions promptly.
Data Entry and Management:
Perform accurate and timely data entry tasks.
Manage and maintain databases, ensuring data integrity and confidentiality.
Software and Hardware Maintenance:
Install, configure, and update software and hardware components.
Troubleshoot and resolve technical issues related to software, hardware, and network systems.
Backup and Recovery:
Perform regular system backups and ensure data recovery procedures are in place.
Restore data from backups as needed.
Documentation and Reporting:
Maintain logs of system operations, issues, and resolutions.
Prepare and submit regular reports on system performance and activities.
User Support:
Provide technical support to users, resolving their issues and answering their queries.
Assist in training users on basic computer operations and software applications.
Security Management:
Implement and monitor security measures to protect data and systems from unauthorized access and cyber threats.
Update antivirus and other security software regularly.
Coordination with IT Team:
Work closely with the IT team to ensure coordinated efforts in system management and troubleshooting.
Participate in IT projects and initiatives as required.
Skills Required:
Proficiency in operating computer systems and related software applications.
Basic understanding of computer networks, hardware, and software.
Strong problem-solving and troubleshooting skills.
Attention to detail and high level of accuracy in data entry.
Good communication and interpersonal skills.
Ability to work independently and as part of a team.
Familiarity with backup and recovery procedures.