Opening For Community Coordinator (Female Candidates Required)

Key Skills

Communication Skills Problem-Solving Abilities Empathy and Patience Organizational Skills Technical Proficiency Engagement and Motivation Adaptability and Flexibility Customer Service Orientation Team Coordination Initiative Crisis Management Skills

Job Description

Job Requirements:

Experience: 0-2 years of experience in community management, customer service, or a similar client-facing role. Experience within a wellness or beauty niche is a plus.

Education: A bachelor's degree in communication, marketing, psychology, or a related field is often preferred.

Communication Skills: Demonstrated verbal and written communication abilities for effective member interactions and resolving issues.

Tech Proficiency: Proficiency with community management platforms.

Customer Service Background: Previous experience in a service-oriented role, showcasing skills in conflict resolution, patience, and active listening.

Availability: Willingness to work flexible hours, as community engagement often spans evenings, weekends, and holidays.

Event Coordination: Basic knowledge of event planning to organize virtual or in-person community events.

Basic Analytical Skills: Ability to gather, interpret, and report on community engagement metrics.

Desired Skills:

Interpersonal and Empathy Skills: High emotional intelligence to relate to members, understand their needs, and provide compassionate support.

Conflict Resolution and Problem-Solving: Ability to mediate discussions and swiftly address issues or member concerns.

Organizational Skills: Strong multitasking, time management, and prioritization abilities.

Content Creation: Basic design skills in tools like Canva and comfort with drafting engaging content aligned with community interests.

Event Planning: Familiarity with coordinating and promoting online events or webinars, tracking RSVPs, and managing follow-up.

Adaptability: Flexibility to respond to changing wellness trends, feedback, and tech tools.

Data Literacy: Basic proficiency in interpreting engagement data to identify trends and make data-driven decisions.

Team Collaboration: Ability to work well with other departments (marketing, customer service) and wellness professionals.

Training and Development:

Onboarding to Brand Voice and Community
  • Experience

    0 - 1 Years

  • No. of Openings

    1

  • Education

    Any Master Degree, B.A, B.B.A, B.Com, B.Ed, Diploma, Any Bachelor Degree, Professional Degree, Post Graduate Diploma, Vocational Course

  • Role

    Community Organiser

  • Industry Type

    Wellness / Fitness / Sports / Beauty

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Other

  • Work Location Type

    Work from Home

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