As a Community Manager, you will lead a team of internal designers and the design partner community (working
out of your showroom)
Be in charge of making every designer successful, and ensure every client gets the best experience
This role thrives on sales & revenue targets - you will lead the teams effort to achieve the sales target
Design Partner Conversion- You are the co-owner of this metric along with Sales Manager of the showroom.
You will lead/coach/mentor your unit of DPs
Enabling this community to perform, grow and flourish directly indicates the effort you have built-in. Any
improvements with this team will be attributed to your achievement
Design Output NPS / Net Promoter Score - This score indicates our promise to the customer. You will be responsible for ensuring
that our NPS score is constantly 9/10 (on a 10-point scale)
Predictability in the collection target of the unit - you will be responsible for the number and the projects which
are pushed into production. Since this is linked to our collections, there is a bonus on the Community Manager to
help us reach our target numbers
As one of the design leaders of your showroom, you will need to ensure undiluted customer experience across the
different stages of the project/customer interface
You will work with the central design team to bring in insights from the client / designer meetings and suggest process
improvements/product improvements
You will coordinate with different teams for ensuring customer deliverables are effectively communicated and met
People / Team Management
Hire and developing a great talent is an integral part of this role. This leadership role will include constantly
coaching/mentoring internal team, reiterating values across the team
EXPERTISE AND QUALIFICATIONS
Minimum - 3-year Diploma in Interior Designing / Architecture from a reputed Institution
Minimum 5 years of experience in the Interior design field
Exposure to have built
Experience
5 - 11 Years
No. of Openings
50
Education
Diploma, Advanced/Higher Diploma, Professional Degree, B.Arch
Role
Community manager
Industry Type
Architecture / Interior Designing
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office