Community Manager

  • icon job experience 5 - 11 Years
  • icon job opening 50 Openings
  • icon salary 10.0-12.0 Lac/Yr
  • icon job location Ranchi
  • Face-to-Face interview Face-to-Face interview

Job Description

As a Community Manager, you will lead a team of internal designers and the design partner community (working

out of your showroom)

Be in charge of making every designer successful, and ensure every client gets the best experience

This role thrives on sales & revenue targets - you will lead the teams effort to achieve the sales target

Design Partner Conversion- You are the co-owner of this metric along with Sales Manager of the showroom.

You will lead/coach/mentor your unit of DPs

Enabling this community to perform, grow and flourish directly indicates the effort you have built-in. Any

improvements with this team will be attributed to your achievement





Design Output NPS / Net Promoter Score - This score indicates our promise to the customer. You will be responsible for ensuring

that our NPS score is constantly 9/10 (on a 10-point scale)



Predictability in the collection target of the unit - you will be responsible for the number and the projects which

are pushed into production. Since this is linked to our collections, there is a bonus on the Community Manager to

help us reach our target numbers





As one of the design leaders of your showroom, you will need to ensure undiluted customer experience across the

different stages of the project/customer interface



You will work with the central design team to bring in insights from the client / designer meetings and suggest process

improvements/product improvements



You will coordinate with different teams for ensuring customer deliverables are effectively communicated and met

People / Team Management

Hire and developing a great talent is an integral part of this role. This leadership role will include constantly

coaching/mentoring internal team, reiterating values across the team





EXPERTISE AND QUALIFICATIONS

Minimum - 3-year Diploma in Interior Designing / Architecture from a reputed Institution

Minimum 5 years of experience in the Interior design field

Exposure to have built
  • Experience

    5 - 11 Years

  • No. of Openings

    50

  • Education

    Diploma, Advanced/Higher Diploma, Professional Degree, B.Arch

  • Role

    Community manager

  • Industry Type

    Architecture / Interior Designing

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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