Job Description

Greetings Univertec Solutions

Job Title: Team Lead (Collections)

Location: Navi Mumbai (Mahape)

Salary -20,000 to 25,000 per month

Eligibility Criteria

1. Should know throughput calculation like attrition, shrinkage.

2. Should have handled minimum 15 to 20 agents as team lead.

3. Should handle the team weekly reviews and encourage team to meet organizational goals .

4. Responsible for staff retention within the team.

5. Should be aware of KRAS, KPIS.

6. Should be from collection background handling financial products (Insurance, PL, other loans etc)

7. Should have Role Experience: Minimum 1 -2 Years Nil-Pause.

Interview Timings:10 am to 5 pm (Monday - Saturday)

Interview Location: Univertec Solutions 1103-06, Technocity IT Premises, Sector X- 5/3, . Industrial Area, Mahape, Navi Mumbai,
  • Experience2 - 3 Years
  • No. of Openings1
  • EducationHigher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree
  • RoleCollection Process
  • Industry TypeCall Centre / BPO / KPO / ITES / LPO
  • Gender[ Male / Female ]
  • Job CountryIndia
  • Job TypeWork from Office

About Univertec solutions

Univertec Solutions, is an omni-channel based BPO having its presence in Mahape, Navi Mumbai. Our team is a mix of individuals each having +15 years of domain expertise in various processes in the BPO canvas. We are driven by our values and purpose of servicing our clients expectations and exceeding them with our experience and technology.
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