Collection Officer

Job Description

Candidate will be provided with clients debtors list, he will have to go the customers and put efforts to collect debts.

Incase customer raises any query or any document requirement he will have to coordinate with clients sales, accounting, and legal departments and get the query closed.

Create plans and strategies for collecting debts.

Candidate will be assigned with cases from his state and he will have to travel within his state and as per company requirement if required candidate will be asked to travel to any whenever in India to meet customers

Adhering to financial laws on the regulation of debt collection.

Contact and communicate effectively with debtors by meeting customer to negotiate and implement debt recovery plans.

Incase customer is absconding Candidate need to gather customer information from customers neighbors, Shopkeepers, from other people who are into similar business.

Maintain electronic records and hard copies of all payment plans, amounts paid, and communications.

Initiate repossession and other legal proceedings if debt recovery plans fail.

Advising on repayment plans that are appropriate for the degree of debt and the circumstances of the consumer.

When necessary, escalating calls to managers.

Legislative guidelines of the Privacy Act must be followed.

Entering data and keeping correct records is a must.

Work in accordance with key performance metrics.
  • Experience

    2 - 6 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Collection Officer

  • Industry Type

    Banking / Financial Services / Stock Broking

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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