Collection Officer (Male)

J.S.R Management Group

1 - 4 Years
99 Openings
3.0-4.3 Lac/Yr
Auraiya
Posted 36 days ago
Face-to-Face interview

Key Skills

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Job Description

**Job Title:** Collection Officer - Motor Vehicle/Commercial Vehicle

**Job Description:**

As a Collection Officer for Motor Vehicles and Commercial Vehicles, you will be responsible for the effective management of the portfolio assigned to you. This role involves coordinating with vendors, managing field officers (FOs), and ensuring the successful resolution of cases within the allocated timelines. You will be expected to collaborate closely with various teams to support agencies in difficult cases, handle customer service issues, and ensure compliance with legal and audit requirements.

**Key Responsibilities:**

1. **Portfolio Management:**

- Allocate portfolios to vendors based on past performance trends and the availability of field officers (FOs).

- Ensure adequate manpower capacity for the portfolio.

2. **Case Review & Assignment:**

- Review cases with FOs/Team Leaders (TLs) and assign work based on disposition codes.

- Coordinate with agency resources to plan calls for better resolution outcomes.

3. **Resource Coordination:**

- Provide necessary support to agencies on challenging cases.

- Ensure timely allocation and periodic auditing of receipt books and repossession kits.

4. **Billing & Approvals:**

- Close agency billing within 60 days of the month in which the work was completed.

- Obtain prior approvals in repossession cases and assist agencies with related issues.

5. **Customer Service & Escalations:**

- Handle customer service issues and escalations related to collections and repossessions.

- Collaborate with the legal team to initiate legal actions against chronic defaulters.

- Liaise with enforcement agencies for cases filed against the company by customers or third parties.

6. **Performance Tracking & Improvement:**

- Track and review Bucket (BKT) resolutions at the agency and FO levels.

- Work to restrict flow rates to the next BKT in the location you are handling.

- Identify and remove non-perform

Experience1 - 4 Years
No. of Openings99
EducationB.Com, M.Com, Chartered Accountant, Any Master Degree
RoleCollection Officer
Industry TypeBanking / Financial Services / Stock Broking
GenderMale
Job CountryIndia
Job TypeWork from Office
Face interview locationAuraiya, Uttar Pradesh 206122

About J.S.R Management Group

J.S.R Management Group is the best employment consultant in Greater Noida that aims to provide organizations with access to the best possible talent and provide suitable jobs to job seekers. Today, it becomes tough for organizations to choose the perfect match for their positions and work culture, and also harder for eligible candidates to get suitable jobs that fit their skill level and get a desirable salary package. A job consultancy helps companies to get the right pick every time, and job seekers achieve a higher level of job satisfaction.

At J.S.R Management Group, we ensure that you get access to our unique methods of recruitment to help you get the best talent for your organization. This not only provides better productivity for all your tasks but will also help you achieve your business goals without any hiccups.

We have experts dedicated to optimizing your staffing and recruitment procedure. Our expert team helps you find the perfect candidates most proficiently. Our team helps you get access to the most refined talent pool based on your organizational requirements. Our team has brought us invaluable knowledge and experience in the field. Whether you want short-term contact or long-term hiring solutions, our team of experts will help you get the best.

J.S.R Management Group also caters to overseas recruitment, HR solutions, career consultancy, corporate training, education consultancy, and immigration needs of clients. We can also be approached for gunman security, security training, bodyguard/bouncer, event security management, security guard, and housekeeping services.

We serve clients across various industries such as engineering, finance, pharmaceuticals, BPO, insurance, event management, IT, ITES, medical/healthcare, sales & marketing, retail, tour & travel, construction, education/training, banking, technical, automobiles, government sectors, etc.