Collection Manager (Full Time)

Lustral Water

0 - 5 Years
50 Openings
1.3-4.0 Lac/Yr
Erode
+2 Salem, Tiruppur
Posted 53 days ago
Face-to-Face interview

Key Skills

Managing The Customer Collection Manager

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Job Description

Job description

Collections Manager Responsibilities:

Tele-calling and Field Collection Agencies Setup: Establish and oversee tele-calling teams and field collection agencies within a designated zone to ensure effective coverage and reach.

Roll Rates and Delinquency Control: Implement strategies to control roll rates and manage recovery of overdue payments from delinquent accounts. Monitor bucket-wise delinquencies to optimize collection efforts.

Soft Collection and Reminder Calls: Conduct soft collection calls and reminder calls to customers regarding EMI payments. Inform customers about due dates, payment amounts, and available payment methods to facilitate timely payments.

NPA Management and Cost Control: Manage Non-Performing Assets (NPA) and control the cost of collection by implementing efficient collection processes and strategies.

Partner Liaison for Reconciliation: Collaborate with partners for reconciliation and collection of cash/cheques from customers. Ensure timely and accurate processing of payments.

Overdue Details Management: Liaise with partners to obtain overdue details, bounce details, and mandate reject details in a timely manner. Use this information to optimize collection strategies and prioritize efforts.

In this role, you'll be instrumental in setting up and managing collection operations, optimizing recovery efforts, and ensuring compliance with regulatory requirements while maintaining a focus on customer satisfaction.

Contact information

HR Radha Devi

Job Type: Full-time

Education:

Bachelor's (Preferred)

Work Location: In person

Experience
0 - 5 Years
No. of Openings
50
Education
B.A, B.C.A, B.Com, B.E, B.Tech
Role
Collection Manager
Industry Type
Banking / Financial Services / Stock Broking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Lustral Water

Samuel Taylor Coleridge's, water water everywhere and not a drop to drink struck a chord with us. With the advancements in technology and IoT, our households have become smarter than most of us. Although we have smart gadgets to make our lives easier, we still don't have a clean-tech product that ensures the glass of water you're drinking is pure and potable. Our journey began in a kitchen counter over two glasses of what purported to be RO purified water; we wanted to simplify the process. They say seeing is believing and that's what we've done - with our tech, a layman can see the whole process of water purification. Lustral water has made water validation possible at a household level!