Collection Executive

Mist IT Services

CASHe is Collections Executive

Position: Executive (Collections)

Qualification Requirements:

• HSC/Graduates

Experience & Exposure Requirements:

• 1-3 years of relevant experience in Collections

Roles & Responsibilities:

• Monitor accounts to identify outstanding debts

• Investigate historical data for each debt or bill

• Find and contact clients to ask about their overdue payments

• Take actions to encourage timely debt payments

• Process payments and refunds

• Resolve billing and customer credit issues

• Update account status records and collection efforts

• Outcall the customers to collect the overdue amount

Essential Skills / Competencies:

• Proven experience as a Collection Specialist or similar role

• Knowledge of billing procedures and collection techniques (. skip tracing)

• Familiarity with laws related to debt collection (. FDCPA)

• Good communication skills

• Comfortable working with targets

• Patience and ability to manage stress

Personal Attributes:

• Display teamwork and integrity. Work with team members to set goals and responsibilities for specific engagements. Foster teamwork and innovation.

• Drive performance management for self and team.

• Utilize technology & tools to continually learn and innovate, share knowledge with team members and enhance service delivery.

• Actively encourage team members to contribute ideas.

• Experience

  0 - 3 Years

• No. of Openings

  70

• Education

  Higher Secondary

• Role

  Collection Executive

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office