Collection Executive

CBSL

JOB DESCRIPTION:

Job Summary:

Execute recoveries / Collections as per accounts assigned for early bucket delinquent customers.

Broad Responsibilities/ Major Deliverables:

• Manage to convince the customer to clear balance outstanding dues

• Submit proper account of all cash/ cheques/ drafts/ documents collected from the customers against issue of temporary cash receipts/ acknowledgements on a daily basis to the concerned designated person and obtain proper acknowledgement

• Dress code to be followed as per policy, behave appropriately and be very courteous to the customers, dealers and attend to work properly

• Adhere to the instructions, written and oral, given by superiors in order to complete all required documentation, paper work and submit the same to the concerned with all records properly maintained

• Understanding of the collections Policy and effective implementation for recoveries

• Ensure all the SLA is been met and adhered to & targets assigned are met month on month

• Ensure 100% visits with TAT are conducted and the same is recorded on system

• Need to ensure the collected payments are deposited and credited into the customers’ accounts within the specified TAT

• Need to collect correct phone numbers from the field and update the same during daily review meetings

• Experience

  0 - 1 Years

• No. of Openings

  100

• Education

  Any Bachelor Degree

• Role

  Collection Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office